Shopee鍗栧璁″垎瑙勫垯绠€浠?/p>
Shopee浣跨敤涓€涓患鍚堣瘎浼扮郴缁熸潵璇勪环鍗栧鐨勪笟缁┿€傝繖涓郴缁熷寘鍚簡鍑犱釜鍏抽敭鎸囨爣锛屽叾涓竴浜涙寚鏍囧彲鑳戒細瀵艰嚧鍗栧鎵e垎銆備互涓嬫槸Shopee璁″垎瑙勫垯鐨勫嚑涓柟闈細
1.璁㈠崟鍙栨秷鐜?Order Cancellation Rate)
璁㈠崟鍙栨秷鐜囨槸琛¢噺鍗栧鍙栨秷璁㈠崟姣斾緥鐨勬寚鏍囥€傚鏋滃崠瀹跺彇娑堢殑璁㈠崟瓒呰繃浜嗕竴瀹氶檺鍒讹紝Shopee灏嗕細鎵i櫎鍗栧鍦ㄦ鏂归潰鐨勫緱鍒嗐€傛墍浠ワ紝鍦ㄦ帴鍙楄鍗曚箣鍓嶏紝璇风‘淇濇偍鏈夎冻澶熺殑搴撳瓨鍜岃兘澶熷強鏃跺鐞嗚鍗曘€傚悓鏃讹紝濡傛灉鍑虹幇涓嶅彲棰勬祴鐨勬剰澶栨儏鍐碉紝鍗栧搴斿敖蹇仈绯讳拱瀹讹紝鍚戝叾瑙i噴鎯呭喌锛屽苟浣跨敤Shopee鐨勮鍗曞彇娑堝姛鑳借繘琛屽鐞嗐€?/p>
2.鍞悗闂(After Sales)
鍞悗闂鏄 閲忓崠瀹朵骇鍝佽川閲忓拰瀹㈡埛鏈嶅姟璐ㄩ噺鐨勬寚鏍囥€傚鏋滀拱瀹跺嚭鐜伴棶棰橈紝渚嬪鍟嗗搧鎹熷潖锛屾垨鑰呴厤閫佸欢杩熺瓑锛屼拱瀹跺皢浼氭彁浜ゅ敭鍚庨棶棰樼敵璇夈€係hopee鏍规嵁鍗栧澶勭悊鍞悗闂鐨勯€熷害鍜屾湁鏁堟€ф潵璇勪及鍗栧鍦ㄦ鏂归潰鐨勫緱鍒嗐€傚洜姝わ紝鍙婃椂鍥炲骞惰В鍐抽【瀹㈢殑闂锛屽敖鍙兘璁╅【瀹㈡弧鎰忔槸寤虹珛鑹ソ鍟嗕笟淇¤獕鐨勯噸瑕佹柟闈€?/p>
3.閰嶉€佹椂闂?Delivery Time)
閰嶉€佹椂闂存槸琛¢噺鍗栧浜у搧鍙戣揣閫熷害鐨勬寚鏍囥€傞【瀹㈡湡鏈涘揩閫熸敹鍒颁粬浠喘涔扮殑鍟嗗搧銆傚鏋滃崠瀹舵棤娉曟寜鏃跺彂璐э紝閭d箞椤惧灏变細鍙栨秷璁㈠崟锛屾垨鑰呮彁浜ゅ敭鍚庨棶棰樸€係hopee浼氭牴鎹崠瀹剁殑璁㈠崟澶勭悊閫熷害璇勪及鍗栧鍦ㄨ鏂归潰鐨勫緱鍒嗐€傚洜姝わ紝鍗栧闇€瑕佺‘淇濆強鏃跺彂璐э紝骞舵彁渚涚墿娴佽窡韪俊鎭紝璁╅【瀹㈣兘澶熷噯纭簡瑙e晢鍝佺殑閰嶉€佺姸鍐点€?/p>
4.璇勪环(Rating)
璇勪环鏄 閲忓崠瀹舵湇鍔¤川閲忓拰浜у搧璐ㄩ噺鐨勬寚鏍囥€傚湪Shopee涓婏紝涔板鍙互鍦ㄤ氦鏄撳畬鎴愬悗瀵瑰崠瀹惰繘琛岃瘎浠枫€傚鏋滃崠瀹剁殑鏈嶅姟鍜屼骇鍝佽川閲忚璇勪负浣庤川閲忥紝閭d箞Shopee灏嗕細瀵瑰崠瀹跺湪姝ゆ柟闈㈢殑寰楀垎杩涜鎵i櫎銆傚洜姝わ紝鍗栧闇€瑕佷繚璇佷骇鍝佽川閲忓拰鏈嶅姟璐ㄩ噺锛屽苟绉瀬涓庨【瀹㈡矡閫氾紝鍊惧惉椤惧鐨勬剰瑙佸拰鍙嶉銆?/p>
濡備綍閬垮厤琚墸鍒?/p>
浠ヤ笂鏄疭hopee鍗栧璁″垎瑙勫垯鐨勫嚑涓柟闈紝閭d箞鍗栧濡備綍閬垮厤琚墸鍒嗗憿锛?/p>
1.鍙婃椂鍥炲
鍗栧搴斿敖蹇洖澶嶉【瀹㈢殑鍜ㄨ鍜岄棶棰橈紝浠ユ彁楂橀【瀹㈡弧鎰忓害锛岄伩鍏嶈鎵e垎銆傚彲浠ヨ缃嚜鍔ㄥ洖澶嶄俊鎭紝璁╅【瀹㈡劅鍒版洿鍔犱笓涓氬拰璐村績銆?/p>
2.鎻愪緵瀹炴椂璺熻釜淇℃伅
鍗栧搴旇鎻愪緵瀹炴椂鐗╂祦璺熻釜淇℃伅锛岃椤惧浜嗚В鍟嗗搧鐨勯厤閫佺姸鍐点€傚鏋滃嚭鐜扮墿娴侀棶棰橈紝鍗栧搴旇灏藉揩鑱旂郴椤惧锛屽苟缁欏嚭鍚堢悊鐨勮В鍐虫柟妗堛€?/p>
3.淇濊瘉浜у搧璐ㄩ噺
鍗栧搴旇纭繚鎵€鍞崠鐨勪骇鍝佽川閲忥紝閬垮厤鍑虹幇鍟嗗搧鎹熷潖鎴栬川閲忛棶棰樸€備负纭繚椤惧瀵逛骇鍝佺殑婊℃剰搴︼紝鍙互鎻愪緵鐩稿叧鐨勫敭鍚庢湇鍔★紝骞跺敖鍔涜В鍐冲敭鍚庨棶棰樸€?/p>
4.鍙婃椂澶勭悊璁㈠崟
鍗栧搴旂‘淇濇湁瓒冲鐨勫簱瀛橈紝骞朵笖鑳藉鍙婃椂澶勭悊璁㈠崟銆傚鏋滄棤娉曞強鏃跺鐞嗚鍗曪紝鍗栧搴旇灏藉揩涓庨【瀹㈣仈绯伙紝骞朵娇鐢⊿hopee鐨勮鍗曞彇娑堝姛鑳借繘琛屽鐞嗐€?/p>
缁撹
浣滀负涓€瀹惰憲鍚嶇殑鐢靛晢骞冲彴锛孲hopee鐨勫崠瀹惰鍒嗚鍒欐槸闈炲父閲嶈鐨勩€傚彧鏈変簡瑙h繖浜涜鍒欙紝鎵嶈兘閬垮厤琚墸鍒嗭紝骞舵彁楂橀【瀹㈡弧鎰忓害鍜屽晢涓氫俊瑾夛紝浠庤€屽疄鐜版洿濂界殑閿€鍞笟缁┿€傚洜姝わ紝鍗栧闇€瑕佹椂鍒诲叧娉ㄩ【瀹㈢殑闇€姹傦紝鏍规嵁Shopee鐨勮鍒嗚鍒欑Н鏋佷紭鍖栬嚜宸辩殑涓氬姟娴佺▼锛屾彁楂樹骇鍝佽川閲忓拰鏈嶅姟璐ㄩ噺锛屼负鑷繁鐨勭數鍟嗕簨涓氶摵骞抽亾璺€?/p>